As District Councilors, we seek to explore ways to optimize the use of our police. One way we did this was to analyze 9-1-1 calls for service to identify types of calls that may be addressed by agencies other than police, freeing up police to go where they are needed most and to help them build trust with our communities.
We found that 911 calls for parking violations are about 10% of our District’s total dispatched 911 call volume. Citywide, CPD receives approximately 100,000 parking violation calls per year.
Data shows that CPD responds to more than 95% of these calls, underscoring the opportunity to safely and effectively reassign this high-volume, low-priority call type to a more appropriate agency that could provide a more efficient response.
On September 3 2025, we presented to City Council’s Committee on Public Safety and proposed a pilot program in in the 8th and 19th Police Districts in which Parking Enforcement Aides from the Department of Finance become the primary responders for 911 calls related to parking violations.
Our presentation slide deck and recording are provided below.
